The Covid-19 pandemic has affected people and organisations in many different ways. Our aim at Sheffield Carers Centre is to provide the best service possible as well as ensuring our carers and staff are as safe as possible.

Although operating from our homes all the team are working together to support carers across Sheffield. We can’t meet carers in person but our Carer Advice Line (0114 272 8362) is open Monday to Friday from 10am to 4pm.

We are continuing to offer as many services as possible and provide advice by phone, email or online. For example, carers still have the right to a Needs Assessment and clicking on this page provides details of how we can help. We are also organising some online activities, including our Central Carers Cafe which now meets fortnightly on Zoom, providing a great opportunity for a friendly chat and virtual cuppa.

Our aim is to use this website, along with our Facebook and Twitter pages, to provide information about our services and the latest updates on the pandemic. Please keep checking for details and please bear with us, as the situation with Covid-19 continues to evolve and some guidelines are being changed at short notice.

We understand carers may be worried about the affects of Covid-19 on the people they care for and themselves.
Below are some useful links to information and guidance on how to minimise risks and make plans to deal with a changing situation – for you and the people around you.

Key Information for Carers

Carer Emergency Card: We can help carers think about planning in case of an emergency (for example if the carer becomes unwell). This includes recording useful information on the back of our carer card.
Click here for details of how we can help you plan for an emergency

Coronavirus (Covid-19) providing unpaid care: Information for people who are caring, unpaid, for friends or family during the pandemic.
Click here for government guidance.

Young carers and young adult carers providing care during coronavirus: Information for people under 25 providing care for someone during Covid-19.
Click here for government guidance.

Carers asked to return to work by their employer: Information about the rights for carers asked by employers to return to work as lockdown conditions change.
Click here for information from Citizens Advice  Click here for information from Carers UK

Looking after family and friends when they leave hospital: Information for the family and friends of a person who needs ongoing care and support after leaving hospital.
Click here for government guidance

Supporting people outside their home: Information on how to stay safe while providing or receiving support during the pandemic (eg help with shopping or exercising or communicating).
Click here for government guidance

Guidance for the public on mental health & wellbeing: Advice for parents and carers on looking after the mental health and wellbeing of children or young people – available in different languages.
Click here for government guidance

Every Mind Matters: Advice and information from Public Health England for parents and carers on supporting the mental health and wellbeing of children and young people.
Click here for guidance from this PHE website

Carers Trust – Young and Young Adults Carers: The Carers Trust have created a list of links to useful information about Covid-19 for young and young adult carers.
Click here to view details on the Carers Trust website

Carers UK: This website includes a range of information on how to protect the person you care for, contingency planning, and general advice for carers.
Click here to view details on the Carers UK website

General Government Guidance:

Click here to view the Government web page with links to all their information and guidance

Click here for guidance on shielding and protecting people clinically extremely vulnerable from Covid-19

Click here to view the list of frequently asked questions and answers on what you can and can’t do.

Click here to view the latest government information on staying alert and safe.

Click here to view the latest advice for young people on staying safe and alert.

Click here to view the guidance for households with possible or confirmed Covid-19 infection.

Click here to view the latest advice to ensure time spent outside your home is as safe as possible.

Click here for information on meeting with others safely (social distancing).

Click here for advice on reducing your chances of catching coronavirus or passing it on to others.

Click here for advice on how to make a support bubble with another household.

Testing & Tracking:

Click here to view the government information about getting tested.

Click here for information about testing sites in Sheffield on the ‘SheffNews’ website .

Click here for guidance for contacts of people with confirmed Covid-19 who do not live with that person.

Face Coverings:

Click here to view government guidance on wearing face masks.

Click here for government guidance on exemptions from wearing face coverings.

Click here for NHS cards that help explain why masks aren’t being worn.

Other Government Advice:

Click here for details of what parents and carers about schools and education settings during the pandemic.

Click here for guidance for people using transport or working in the transport sector during the pandemic.

Click here to view guidance for people receiving Direct Payments during the pandemic. 

Click here for further information on how to get food and other essential supplies during the pandemic

Click here for government guidance on visiting Care Homes during the pandemic.

Click here to view information on helping bereaved families, friends or next of kin make important decisions.

Click here for details about remote witnessing of wills and making it easier for people to record their final wishes.

NHS and Health Advice:

Click here for up-to-date information about local services at Sheffield Teaching Hospitals.

Click here for information from the NHS 111 service about what to do if you think you have symptoms.

Click here to visit the NHS website for more detailed information on symptoms, self isolating, track and trace.

Click here for details of testing & tracking.   Click here for details of how testing and tracking works.

Click here to visit the ‘NHS Covid Recovery’ website to support with ongoing symptoms as they recover.

Click here to visit the ‘NHS Health at Home’ webpage for information about accessing GPs, repeat prescriptions, healthcare in an emergency and looking after your wellbeing.

Other Sources of Advice

Click here to visit the Healthwatch Sheffield website for advice on how to stay well during the pandemic.

Click here for The Mental Health Foundation website with advice on looking after your mental health during Covid-19.

Click here to visit the MIND website with lots of helpful practical advice about managing mental health during this time.

Information and Support Services in Sheffield

Click here to visit the Council’s ‘SheffNews’ website for information on their services.

Click here for information about coronavirus testing sites in Sheffield.

Click here for a series of videos from Greg Fell, Sheffield’s Director of Public Health

Click here for the Sheffield Directory webpage with a range of information relating to dementia and Covid-19.

Click here for information about the Age UK Sheffield Dementia Advice Service

Click here to visit the Voluntary Action Sheffield website which has a map of local support groups and community hubs.

Click here for information, advice and to access easy to read materials from Sheffield Mencap & Gateway.

Click here to view a PDF with a list of links and resources to help carers of people with autism.