The Covid-19 pandemic has affected people and organisations in many different ways. Our aim at Sheffield Carers Centre is to provide the best service possible as well as ensuring our carers and staff are as safe as possible.

Although operating from our homes all the team are working together to support carers across Sheffield. We can’t meet carers in person but our Carer Advice Line (0114 272 8362) is open Monday to Friday from 10am to 4pm.

We are continuing to offer as many services as possible and provide advice by phone, email or online. For example, carers still have the right to a Needs Assessment and clicking on this page provides details of how we can help. We are also organising some online activities, including our Carers Cafe which now meets every Friday on Zoom and provides a great opportunity for a friendly chat and virtual cuppa.

Our aim is to use this website, along with our Facebook and Twitter pages, to provide information about our services and the latest updates on the pandemic. Please keep checking for details and please bear with us, as the situation continues to evolve and some guidelines are being changed at short notice. Below are some useful links to information on how to minimise risks and make plans to deal with a changing situation – for you and the people around you.

PPE information for carers

Free PPE for Cares: The Government has updated its guidance for carers, and now includes a recommendation that PPE should be made available to carers who do not live with the person they care for. The PPE will be free of charge and available to the end of June. Click on ‘Guidance for those who provide unpaid care to friends or family’ to visit the page on the Government website and scroll down to the section on ‘Personal Protection Equipment’.

The City Council is working with Sheffield Carers Centre and other partners to put arrangements in place for carers who wish to use PPE. To help with planning, we need to know how many carers wish to access the PPE. If you are interested please contact us by phoning 0114 278 8942 or emailing support@sheffieldcarers.org.uk
Please note this only applies to carers who do not live with the person they care for.

Questions about Covid-19 vaccinations

Please use this link for more information on our website about the Covid-19 vaccination programme for carers.
You can use this link to the Sheffield CCG website for other details about vaccinations and links to a set of FAQs.
Or use this link to a page on the Carers UK website which also has a list of FAQs about vaccinations.

Other Information for Carers

Self Isolation Pack: Sheffield City Council has produced a very useful 11 page guide packed with advice and information about the help and support available for those self isolating during the pandemic.
Click here to open a pdf of the guide explaining the symptoms of Coronavirus and what to do if self isolating.

Let’s keep in touch: A practical guide to help unpaid carers and those they care for maintain social connections during a time of physical distancing.
Click here to open a pdf of the guide or contact our office to ask for a printed copy to be posted.

Carer Emergency Card: We can help carers think about planning in case of an emergency (for example if the carer becomes unwell). This includes recording useful information on the back of our carer card.
Click here for details of how we can help you plan for an emergency.

Adult carers providing unpaid care during Coronavirus: Information for people who are caring, unpaid, for friends or family during the pandemic.
Click here for government guidance.

Young carers and young adult carers providing care during Coronavirus: Information for people under 25 providing care for someone during Covid-19.
Click here for government guidance.

Carers asked to return to work by their employer: Information about the rights for carers asked by employers to return to work as lockdown conditions change.
Click here for information from Citizens Advice  Click here for information from Carers UK.

Looking after family and friends when they leave hospital: Information for the family and friends of a person who needs ongoing care and support after leaving hospital.
Click here for government guidance.

Supporting people outside their home: Information on how to stay safe while providing or receiving support during the pandemic (eg help with shopping or exercising or communicating).
Click here for government guidance.

Guidance for the public on mental health & wellbeing: Advice for parents and carers on looking after the mental health and wellbeing of children or young people – available in different languages.
Click here for government guidance.

Every Mind Matters: Advice and information from Public Health England for parents and carers on supporting the mental health and wellbeing of children and young people.
Click here for guidance from this PHE website.

Carers Trust – Young and Young Adults Carers: The Carers Trust have created a list of links to useful information about Covid-19 for young and young adult carers.
Click here to view details on the Carers Trust website.

Carers UK: This website includes a range of information on how to protect the person you care for, contingency planning, and general advice for carers.
Click here to view details on the Carers UK website.

General Government Guidance:

Click here to view the Government web page with links to all their information and guidance.

Click here for guidance on shielding and protecting people clinically extremely vulnerable from Covid-19.

Click here to view the list of frequently asked questions and answers on what you can and can’t do.

Click here to view the latest government information on staying alert and safe.

Click here to view the latest advice for young people on staying safe and alert.

Click here to view the guidance for households with possible or confirmed Covid-19 infection.

Click here to view the latest advice to ensure time spent outside your home is as safe as possible.

Click here for information on meeting with others safely (social distancing).

Click here for advice on reducing your chances of catching coronavirus or passing it on to others.

Click here for advice on how to make a support bubble with another household.

Testing & Tracking:

Click here to view the government information about getting tested.

Click here for information about testing sites in Sheffield on the ‘SheffNews’ website .

Click here for guidance for contacts of people with confirmed Covid-19 who do not live with that person.

Face Coverings:

Click here to view government guidance on wearing face masks.

Click here for government guidance on exemptions from wearing face coverings.

Click here for NHS cards that help explain why masks aren’t being worn.

Other Government Advice:

Click here for details of what parents and carers about schools and education settings during the pandemic.

Click here for guidance for people using transport or working in the transport sector during the pandemic.

Click here to view guidance for people receiving Direct Payments during the pandemic. 

Click here for further information on how to get food and other essential supplies during the pandemic.

Click here for government guidance on visiting Care Homes during the pandemic.

Click here to view information on helping bereaved families, friends or next of kin make important decisions.

Click here for details about remote witnessing of wills and making it easier for people to record their final wishes.

NHS and Health Advice:

Click here for up-to-date information about local services at Sheffield Teaching Hospitals.

Click here for information from the NHS 111 service about what to do if you think you have symptoms.

Click here to visit the NHS website for more detailed information on symptoms, self isolating, track and trace.

Click here for details of testing & tracking.   Click here for details of how testing and tracking works.

Click here to visit the ‘NHS Covid Recovery’ website to support with ongoing symptoms as they recover.

Click here to visit the ‘NHS Health at Home’ webpage for information about accessing GPs, repeat prescriptions, healthcare in an emergency and looking after your wellbeing.

Other Sources of Advice

Click here to visit the Healthwatch Sheffield website for advice on how to stay well during the pandemic.

Click here for The Mental Health Foundation website with advice on looking after your mental health during Covid-19.

Click here to visit the MIND website with lots of helpful practical advice about managing mental health during this time.

Information and Support Services in Sheffield

Click here to visit the Council’s ‘SheffNews’ website for information on their services.

Click here for information about coronavirus testing sites in Sheffield.

Click here for a series of videos from Greg Fell, Sheffield’s Director of Public Health.

Click here for the Sheffield Directory webpage with a range of information relating to dementia and Covid-19.

Click here for information about the Age UK Sheffield Dementia Advice Service.

Click here to visit the Voluntary Action Sheffield website which has a map of local support groups and community hubs.

Click here for information, advice and to access easy to read materials from Sheffield Mencap & Gateway.

Click here to view a PDF with a list of links and resources to help carers of people with autism.