About Sheffield Carers Centre

We always welcome comments about the services we run. If you would like to make a comment, please email us on office@sheffieldcarers.org.uk or use the Contact Us page of this website.

If you have any more formal complaints about the service you have received from Sheffield Carers Centre, you can use our Comments and Complaints Policy and Procedure

We also have launched the Carer Expert Panel, which is a group of carers who work with us to make decisions at the centre. Find out more here.

About services that impact on you as a Carer

There are sometimes opportunities for carers to contribute to discussions about services which impact on them – this is often organised by Adult Social Care, though could also include Healthwatch or other health and social care services and voluntary organisations involved with them.

Below are some links to surveys and reviews you may be interested in. Click the links to find out more. We update this page regularly, so please check back for new opportunities to have your say.

Sheffield City Council – Budget 2019 Consultation

The Council will set next year’s budget for spending on public services in March. They are consulting residents of Sheffield up to 11 January to find out what they think the Council should spend its money on. You can take part in the consultation here. The process can be done online or you can request a paper copy.

For more information or to get assistance to contribute to the consultation, email budget2019-20@sheffield.gov.uk

Older People Engagement Plan Focus Group

Healthwatch Sheffield is seeking the views and experiences of people aged 65 and over, along with their relatives, carers and those who support older people. They are holding an event on:

Wednesday 23 January, 10:30 – 12.:45 at The Circle, 33 Rochkingham Lane, Sheffield S1 4FW

This will feed in to the work of the Accountable Care Partnership (ACP) which seeks to improve people’s health, care and wellbeing.

To book a place at the event, or if you have any questions, contact Healthwatch Sheffield on 0114 253 6688 or email l.cook@healthwatchsheffield.co.uk

End of Life care public survey

Sheffield Clinical Commissioning Group (CCG), Macmillan Cancer Support and Sheffield Hallam University are carrying out a review of ‘End of Life’ care. Typically this is the period of time when people become more frail, less mobile and their symptoms and treatment needs may increase. The project is assessing services to make sure they are fair and best meet the needs of patients. There is more information here and the online survey (which is anonymous and should take around 15 minutes) can be accessed here.


Adult and Young Carers Action Plans

Young Carers Action Plan

The current Young Carers Action Plan aims to ensure the six principles of Sheffield’s Young Carer, Parent and Adult Carer Strategy are being put into action, and that the views of young carers in Sheffield are being acted upon.

Adult Carers Action Plan

The current Adult Carers Action Plan aims to ensure the six principles of Sheffield’s Young Carer, Parent and Adult Carer Strategy are being put into action, and that the views of adult carers in Sheffield are being acted upon.

If you are an adult carer (aged 18+) you can get involved in discussions about the plan with other carers and organisations that provide services for carers. The next meeting will be on Thursday 1st November 2018 1:00-4:00 pm. To receive more information about the meeting contact Carers@sheffield.gov.uk

Read the details of the Adult and Young Carers Action Plans in these documents:

Carers Strategy Action Plan- V5.2

WORKING Young Carers Action Plan April – Sept 2018

Other opportunities to have your say

Survey for people with learning disabilities or their families to gather views on the Self-Assessment Framework (SAF) and how you can be heard and influence change in your area. You can get an easy-read version by emailing: office@ndti.org.uk

The Care Quality Commission is always available for you to submit your thoughts about Health and Social Care in England.

Click here to share your experiences with CQC.