A new survey by Carers Trust, has found that many unpaid carers are missing out on online support because they simply don’t know it exists.
The survey found that more than half (56%) of unpaid carers surveyed don’t access online support. When asked why they didn’t access online support 43% said they didn’t know it existed.
Accessing online support can make a real difference to unpaid carers lives. More than half of the carers (53%) who did access online support said that it had made a difference to their lives. It provides an opportunity for carers who are isolated, or can’t leave the house much, to easily access support and also communicate with other unpaid carers.