From Wednesday 2nd December, Carers in Sheffield will be piloting drop-in advice sessions for carers.
You may find it easier to have that first discussion face-to-face rather than on the phone, or your caring situation may make it difficult for you to talk privately on the phone. If so, the drop-in is for you.
Short sessions of up to 20 minutes will be available for carers to access advice and information related to their caring role from one of our Carer Information and Support Workers. The drop-in session will be available at the Carers Centre 10.00 till 12.00 noon each Wednesday from December.
If further support is required beyond the 20 minutes, this will be arranged with you at the time. Normally this will be followed up by telephone through the support and information line.
No booking is necessary – just turn up at the Carers Centre on the day.
Unfortunately we are unable to offer a drop-in service at other times. However, our Information and Support Line is open Monday to Friday, 9.00 till 6.00, on 0114 272 8362.
If you are already receiving support from one of our Carer Information and Support Workers about your enquiry, you are advised to continue with telephone contact through the Information and Support Line, as they know you and your situation.
Carer support will be available in Urdu and Punjabi at most of these drop-in sessions, as well as in English, though we cannot guarantee this each month. If you require carer support in any other languages, please contact the Information and Support Line to arrange this.
We hope the drop-in session will be a valuable alternative way for carers to access advice and information. The pilot will run until the end of March 2015.
We’ll keep you informed via this newsletter and our website about whether the drop-in sessions will continue or if there are any changes to the service.