If you prefer to speak to a Carer Advisor face-to-face rather than on the phone, or your caring situation may make it difficult for you to talk privately on the phone. If so, the drop-in is for you.

Short sessions of up to 20 minutes are available for carers to access advice and information related to their caring role from one of our Carer Advisors. The drop-in session is available at the Carers Centre 10.00 till 12.00 noon each Wednesday morning.

If further support is required beyond the 20 minutes, this will be arranged with you at the time, but follow-up will normally be through the by phone.

No booking is necessary – just turn up at the Carers Centre on the day.

Unfortunately we are unable to offer a drop-in service at other times. However, our Carer Advice Line is open Monday to Friday, 9.00 till 6.00, on 0114 272 8362.

At most of these sessions, a Carer Advisor who speaks Urdu/Punjabi is available, though we cannot guarantee this every month. If you require carer support in any other languages, please contact the Carer Advice Line to arrange this.