Domestic abuse is any abuse that happens in a close family relationship or an intimate personal relationship. The Government defines domestic abuse as “any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between people aged 16 years or over who are or have been intimate partners or family members, regardless of gender or sexuality.”

Domestic abuse happens in all cultures and all social groups, it is mostly women who are abused by men, but men can experience abuse too.

Carers can both be victims and perpetrators of domestic abuse; incidents might happen when pressures and tensions build up and spill over in to anger and maybe violence, but domestic abuse is rarely a one-off event. Abuse often takes place when one person in a relationship wants to exert power and control over the other.

If you are suffering domestic abuse, or are working with someone who is,

call the Sheffield Domestic Abuse Helpline: 0808 808 2241 (free from landlines and mobiles)

If there is immediate risk phone 999

The Helpline is available Monday – Friday 8am – 8pm (not bank holidays); and Saturdays 9am – 5pm

The helpline offers:

  • advice, support and safety for people experiencing domestic and sexual abuse
  • support and advice on keeping yourself safe.
  • a service to women, men, children, young people, practitioners and worried family members
  • information about support services in Sheffield and available refuge spaces

You can email the helpline too: help@sheffielddact.org.uk

If you phone the helpline and they can’t speak your language they can arrange an interpreter. You can also email in your language, they will translate it and get back to you.


The Domestic Abuse Coordination Team (D.A.C.T.) are responsible for domestic abuse services in Sheffield. For more information, local processes and pathways, visit D.A.C.T. website here

D.A.C.T. provide a list of domestic abuse and relevant services here

They provide information in many different languages explaining what support is available in Sheffield for those who experience domestic abuse here. Languages include: Amharic, Arabic, Bengali, Cantonese, Farsi, Polish, Slovak, Somali, Turkish and Urdu. The website also includes the Google Translate facility.

There is information about groups of victims who may be ‘hidden’ from services, or face additional barriers to accessing support on the Safe Lives website here.